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About us
Today Khin Guan Corporation Sdn Bhd has established a significant degree of market penetration via its 10 branches which are mainly located in Johor and Melaka. In order to grow the company’s revenue which is approximately in the region of Ringgit Malaysia 60 million annually, the company plans to open more new branches in the near future as well as increase its current manpower of more than 120 personnel nationwide to support the ever-increasing challenges faced by the electrical appliances retail business.[/vc_column_text][vc_column_text]We celebrated our 40th anniversary in 2017, and a major celebration dinner was held to commemorate this joyous event. We were honoured by the presence of many top management members of various international electrical brands that night.[/vc_column_text][/vc_column][vc_column width=”2/6″][dt_fancy_image image_id=”37095″ width=”380″][vc_column_text]
Khin Guan Corporation Founder,
Mr Kua Chor Hoon
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Khin Guan Corporation Sdn Bhd celebrating its 40th anniversary
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Vision
Our philosophy is to seek to become an integral part of every consumer’s life; meeting all
their needs as far as living a quality life is concerned.[/vc_column_text][vc_column_text]
Company Direction
In the future, we will strive to continue providing customers with more cutting-edge electrical appliances at the same low prices,
complemented by our usual excellent aftersales services.
We are constantly looking to expand our network by opening branches in new locations.
In doing so, we can bring our products and services closer to more customers.
We seek to constantly review and modify our product presentation standards to enhance the enjoyment of our customers’ shopping trips within our stores.
We further endeavor to provide straight-forward, affordable digital solutions for our customers, with the Easy Payment with AEON Credit Services and our 0% interest installment option.
We will spare no effort when it comes to ensuring that our valued customers are always provided with the highest quality electrical goods, telecommunication equipment and computer products.[/vc_column_text][vc_column_text]
Our Business Perspective
As a major partner for many of the popular electrical brands such as Panasonic, Sony, LG, Samsung, Toshiba and many more, our customers are spoiled for choices by the varieties of products at our shop while the warm and friendly service of our experienced sales staff provides unforgettable experiences for all the walk-in customers.
Customer segmentation wise, approximately 21% of our customers prefer instalment scheme AEON Credit, and the rest prefers cash or credit card payment.
Also, 11% of our customers utilized the 0% instalment schemes with various bank institutions.
Our membership program “Khin Guan VIP” was launched in August 2008 as a form of rewards for our customers’ loyalty. It was very well-received by our customers and thus far we have over 12,000 active members and the number is continuously rising. As a VIP card member, purchases are given points which can be exchanged for vouchers as well as be entitled to enjoy special discounted prices during promotion and sales by the company.[/vc_column_text][vc_column_text]
Social Media Platforms…
Website – We launched our website in July 2008, which is a milestone to our company in becoming more reachable for our customers. The website is updated constantly and it advertises all our latest promotions. All customers’ enquiries from the website are replied to and resolved within 24 hours.
Facebook – We constantly update all of our promotions on the official Facebook page to promote our company and to reach more customers. Our latest events can also be viewed here.
Also, 11% of our customers utilized the 0% instalment schemes with various bank institutions.
Our membership program “Khin Guan VIP” was launched in August 2008 as a form of rewards for our customers’ loyalty. It was very well-received by our customers and thus far we have over 12,000 active members and the number is continuously rising. As a VIP card member, purchases are given points which can be exchanged for vouchers as well as be entitled to enjoy special discounted prices during promotion and sales by the company.[/vc_column_text][/vc_column][/vc_row]